Service

With one location, one product, empowered employees and a flat organization dedicated to taking care of our customers, our service to our customers is outstanding. Our customer friendly website (www.nsbsl.com) and our real-time intuitive mobile app (supporting both Android and iOS platforms) allow you 24/7 access to order status, gauge and width charts, detailed coil inventory, mill certifications and more. In addition, we offer Advanced Shipping Notices (ASN), Electronic Data Interface (EDI) and e-mailed documents like Mill Certifications, Bills of Lading and Invoices.

What our customers say about us:
  • "Very customer oriented."
  • "They have great people and are easy
     to work with."
  • "The website is very simple and user friendly."
  • "They are a step above the industry in
     customer service."